Which program addresses traumatic incident management within the agency?

• A. Crisis Response Protocol
• B. Emergency Operations Program
• C. TRAUMATIC INCIDENT MANAGEMENT PROGRAM
• D. Incident Response Plan

Answer: (C)

Traumatic incident management focuses on the psychological and operational handling of events that cause trauma to people involved. The program named to address exactly that need—Traumatic Incident Management Program—is designed to provide procedures for recognizing symptoms, coordinating counseling, and facilitating debriefings after critical incidents. This explicit trauma-centered focus sets it apart from broader response frameworks, making it the best choice for addressing traumatic incidents within the agency.

A Crisis Response Protocol implies immediate crisis handling but may not cover the longer-term trauma support and structured post-incident care this program provides. An Emergency Operations Program is about overall emergency management and coordination across multiple agencies, not specifically trauma-focused. An Incident Response Plan covers generic steps for reacting to incidents, not the specialized mental health and trauma recovery components. Therefore, the Traumatic Incident Management Program is the most appropriate option.